GLOBAL SOLUTIONS / BRAND REFRESH

Mandarin Oriental, Tokyo

Extending a premium hospitality experience across every touchpoint

CASE / MANDARIN
CLIENT
Mandarin Oriental, Tokyo
MARKET
Tokyo and international guests
SCOPE
Creative directionPostersFlyersEmail campaignsBilingual layout

Posters, flyers, email and promotional tools

01
Challenge

What needed to change

As the hotel refreshed its tone, it needed a new image beyond its established sense of grandeur. Bilingual Japanese and English information also had to coexist elegantly across formats.

02
Approach

How we shaped the answer

Through close dialogue and several rounds of proposals, we explored multiple directions, moving from traditional typography toward hand-drawn touches and brighter color while carefully balancing Japanese and English copy.

03
Outcome

What the work created

Across posters, flyers, email and promotional tools, the refreshed expression retained quality while introducing a more approachable, light and modern hospitality image.

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